UserTesting has long been a staple in user research, offering valuable insights into user behavior and preferences. However, as businesses evolve and users need to diversify, relying solely on UserTesting might not always be optimal.
Exploring alternative user testing tools can help businesses more precisely achieve their usability testing goals, whether due to budget constraints, unique requirements, or a desire for advanced features.
Whether for budget-friendly pricing, specific features, or enhanced customization, this article explores the best UserTesting alternatives to help you achieve your usability testing goals.
What is a UserTesting Alternative?
A UserTesting alternative is any platform or tool that provides usability testing and user research capabilities similar to UserTesting but with distinct features, pricing models, or methodologies. These alternatives address specific challenges, such as mobile app testing, remote usability testing, and prototype validation.
By offering varied functionalities, they empower teams to gain actionable insights, enhance user experiences, and overcome limitations in a one-size-fits-all approach. The right alternative can help businesses effectively gather qualitative and quantitative feedback while staying aligned with their unique goals and budgets.
15 Best UserTesting Alternatives
Finding the right usability testing platform can transform your approach to user research. The following 15 Best UserTesting Alternatives showcase tools tailored to diverse needs, ensuring you have access to innovative solutions for mobile app testing, remote usability testing, and actionable insights.
1. Trymata
Formerly known as TryMyUI, Trymata is a popular user testing platform offering moderated and unmoderated user testing solutions. The platform is ideal for gathering actionable user insights through qualitative feedback and user videos.
Key Features:
- Comprehensive suite for remote usability testing.
- Video-based feedback for observing user interactions.
- Supports prototype testing and task usability analysis.
- Participant recruitment and session recordings.
Why Choose Trymata: Trymata’s video-based approach is invaluable for UX researchers and product managers seeking detailed insights into user behavior and task completion. It also offers flexible subscription options, making it an excellent choice for teams on a tight budget.
2. Lookback
Lookback is a user-friendly platform offering live and self-moderated usability testing solutions. It’s designed for UX designers and researchers seeking real-time insights.
Key Features:
- Moderated usability testing and user interviews.
- Self-moderated tests for flexible schedules.
- Real-time insights and session recordings.
- Seamless integration with design tools like Figma.
Why Choose Lookback: Lookback’s moderated sessions and intuitive interface are standout features for teams needing a user testing tool that supports real-time interaction and feedback polls.
3. Userbrain
Userbrain offers remote usability testing tools that emphasize simplicity. It’s suitable for quick and efficient unmoderated testing.
Key Features:
- User-friendly interface for unmoderated user testing.
- Pre-recruited participants for fast test setup.
- Support for mobile app testing and user feedback collection.
- Monthly subscription options for flexibility.
Why Choose Userbrain: If you need a basic plan for rapid insights, Userbrain’s streamlined approach and affordable pricing options make it an excellent alternative to UserTesting.
4. Userlytics
Userlytics combines advanced features like sentiment analysis with global participant recruitment. It’s designed for teams that require detailed user videos and qualitative data.
Key Features:
- Moderated and unmoderated user testing.
- Cross-device usability testing.
- Multi-language support for global research.
- Sentiment analysis and survey responses.
Why Choose Userlytics: For enterprise teams seeking a user research platform that offers solutions for global testing, Userlytics’ advanced analytics and participant recruitment are ideal.
5. UserZoom
UserZoom is a comprehensive research tool for unmoderated testing and enterprise-level usability studies. It’s a robust platform offering solutions for every stage of UX research.
Key Features:
- Task usability testing with actionable insights.
- Participant recruiting services.
- Enterprise plan with customizable options.
- Integration with other tools like Google Analytics.
Why Choose UserZoom: UserZoom’s enterprise-focused features and support for prototype testing and advanced analytics make it a top choice for large teams.
6. Lyssna
Lyssna specializes in qualitative feedback gathering through remote usability testing. It’s perfect for teams that want to gather insights without extensive setup.
Key Features:
- Unmoderated user research tools.
- Advanced features for actionable insights.
- Unlimited responses with annual billing.
- Simple pricing model for tight budgets.
Why Choose Lyssna: Lyssna is a user-friendly tool for UX designers and product managers who need rapid insights and affordable solutions.
7. Maze
Maze is an intuitive platform for prototype testing and rapid usability tests. It integrates seamlessly with design tools to provide actionable user insights.
Key Features:
- Prototype testing for task completion.
- Real-time insights with tree testing surveys.
- Collaboration tools for teams.
- Feedback polls and qualitative data collection.
Why Choose Maze: For teams focused on design iteration and identifying usability issues early, Maze offers rapid insights and comprehensive suite features.
8. PlaybookUX
PlaybookUX is a versatile user testing platform offering solutions for both moderated and unmoderated testing. It excels in participant recruitment and qualitative data analysis.
Key Features:
- Automated transcription and sentiment analysis.
- Recruiting participants for targeted research.
- Advanced reporting tools.
- Multi-language support.
Why Choose PlaybookUX: PlaybookUX’s versatile features and flexible subscription options make it a go-to for UX researchers and product managers seeking actionable insights.
9. Optimal Workshop
Optimal Workshop is a specialized tool for UX research, offering solutions like tree testing and card sorting. It’s ideal for organizing content and improving user interfaces.
Key Features:
- Tree testing for navigation structure analysis.
- Card sorting for content organization.
- Qualitative feedback collection.
- Basic features with a user-friendly interface.
Why Choose Optimal Workshop: For UX researchers focusing on user interface design and navigation, Optimal Workshop provides the perfect balance of usability and advanced features.
10. QuestionPro
QuestionPro is a comprehensive user research platform offering remote usability testing, surveys, and qualitative data analysis. It’s ideal for gathering survey responses and running usability tests.
Key Features:
- Remote usability testing tools.
- Participant recruitment and task usability tracking.
- Advanced features like AI-driven insights.
- Flexible pricing model and enterprise options.
Why Choose QuestionPro: QuestionPro’s combination of research tools and pricing options makes it a versatile solution for small and enterprise teams.
11. Hotjar
Hotjar is a behavior analytics tool that complements usability testing with heatmaps and session recordings. It’s perfect for analyzing user behavior and identifying usability issues.
Key Features:
- Heatmaps and user videos for interaction tracking.
- Feedback polls for qualitative data.
- Session recordings with real-time insights.
- Basic plan for startups and advanced features for enterprises.
Why Choose Hotjar: Hotjar excels at providing visual insights into user behavior, making it invaluable for product managers and UX researchers.
12. Loop 11
Loop11 is a dedicated usability testing tool that focuses on unmoderated user research. It’s designed for teams that want to identify usability issues efficiently.
Key Features:
- Unmoderated testing for task usability analysis.
- Real-time insights into user interactions.
- Affordable monthly subscription options.
- Advanced reporting tools for actionable insights.
Why Choose Loop11: For teams needing a straightforward platform for identifying usability issues, Loop11 offers essential features at a competitive price.
13. Userfeel
Userfeel is a multilingual usability testing platform designed for global teams. It supports both mobile app testing and desktop usability studies.
Key Features:
- Multi-language support for global reach.
- Moderated and unmoderated testing.
- Affordable pricing with free plan options.
- Session recordings and task duration analysis.
Why Choose Userfeel: Userfeel’s global approach and flexibility make it a great alternative to UserTesting for international research projects.
14. Userberry
Userberry is a lightweight user testing tool designed for startups and small businesses. It offers basic features for quick and effective usability studies.
Key Features:
- Feedback polls and survey responses.
- User-friendly setup for rapid testing.
- Unlimited responses with annual billing.
- Simple pricing structure.
Why Choose Userberry: For startups on a tight budget, Userberry’s basic features and easy-to-use interface are perfect for gathering insights without breaking the bank.
15. Dscout
Dscout focuses on qualitative data collection through diary studies and live interviews. This user research platform allows teams to capture real-time insights into user behavior.
Key Features:
- Mobile app testing with diary studies.
- Moderated sessions and unmoderated user research methods.
- Advanced features like sentiment analysis.
- Task duration tracking and qualitative feedback.
Why Choose Dscout: Dscout’s focus on real-time user feedback makes it a great choice for product managers and UX researchers aiming to gather deep insights into user interactions and task usability.
Conclusion
Selecting the best UserTesting alternatives that can transform how you approach user research, usability testing, and product design. Whether you’re a startup seeking cost-effective solutions or an enterprise needing advanced analytics, the platforms listed here provide diverse options to suit every requirement.
By prioritizing your needs, be it remote usability testing, mobile app testing, or global participant recruitment, you can confidently choose a platform that fits your workflow and enhances your ability to gather actionable insights and improve user experiences.
Take the next step in your UX research journey and empower your team to create impactful, user-friendly designs.
