Our top 10 user testing stories of 2016
Tim Rotolo
The diverse topics covered on our blog in 2016 included AR/VR, mobile gaming, big data, abstract ideas about creativity and the psychology of usability, and lots of how-tos for improving…
Spurring UX innovation through lean research and teaching
Lean UX is a methodology that many companies have adopted to improve their UX strategy and innovate faster. Lean UX can also help academia to innovate in the ways that…
Mouse movement patterns and user frustration
Mouse movements contain valuable hints about users' intent, state of mind, and frustration level. Here are three common mouse movement patterns and what they can tell you about your website's…
What’s a rage click?
Rage clicks are an easy-to-recognize indicator of frustration. Why do so many people rage click, and what can you learn from them about your website's usability?
Confessions of a user testing CEO
Ritvij Gautam
The primary data we use to give our customers the "user's view" consists of video and audio recordings of users following a series of tasks through a designated flow. However,…
New technology uses A.I. to find UX problems
What if you could watch every single user session on your website? If you could pick apart your web traffic and find the user stories, how would it help you…
4 behavior patterns of frustrated users
4 common user behaviors that are the red flags of a bad user experience.
Is remote user testing better than on-site?
Remote user testing is cheaper, faster, and more hands-off than on-site testing; does that make it the "fast food" of UX research? Or is there more to it?
UX in healthcare tech: Empathetic research & motivational design
Healthcare tech is allowing patient experiences to move beyond the confines of hospital walls and be integrated into people's lives with user-friendly, accessible applications and devices. To create these kinds…
New video player: Keyboard commands and shortcuts
We’ve recently updated our video player to allow for a variety of new features and benefits. Here's a look at what's new.