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Remote usability testing

For over a decade, Trymata has specialized in providing candid, actionable UX feedback from the kind of visitors you want on your website or app. Whether you’re a seasoned UX researcher, or brand new to user testing, our comprehensive suite of remote usability testing tools will enable you to set up and launch your studies in minutes, and get useful results back in hours.

With Trymata, you can test any kind of digital product, at any stage of development, on desktop and mobile. Choose from our wide array of built-in setup options to collect a robust combination of qualitative and quantitative data; then, use our collaborative analytical features to quickly pinpoint and share key insights from the results.


Trymata remote usability testing


Remote usability testing features

Our usability testing features cover the entire range of the testing process:

  1. Test setup: Follow our easy-to-use test creation steps to get started. Trymata offers a wide range of customizable test setup features, but if you’re not a user testing expert, most features can be easily added with click of a checkbox!
  2. Tester recruitment: Once your test is ready, we’ll recruit testers for you on demand from our global, demographically-curated user panel. If you want to bring your own participants instead, you can do that too!
  3. Data collection: Trymata takes care of the entire test facilitation process. Once you launch, we’ll collect and deliver a variety of user testing data types for you, including user-narrated session videos, written survey responses, UX metrics, and more.
  4. Analysis & collaboration: After all the test data has been collected, our usability testing features will help you with the analysis process! Jump to important video clips from interactive graphs, bookmark and share highlights, and export everything off-platform.

Visit the Features page to see a full list of the remote usability testing features we offer in each of the four categories above.


Get started with Trymata usability testing today!

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What is remote usability testing?

Remote usability testing is a research method for collecting feedback on the user experience of websites, apps, or any digital product.

In other words, it’s a way to put your digital designs in front of real people and see what they think. By uncovering what users like and dislike, and where they get lost, stuck, or confused, you can optimize your designs and fix problem spots, leading to happier users and better conversion and retention rates.


Traditional on-site usability testing in a lab


Traditionally, usability testing was done on-site, in research labs. Companies would have to bring their test participants into the lab and then sit with them through the test, providing instructions, observing their behavior, and listening to their feedback.

Remote usability testing tools like Trymata, however, cut out many of these costly and labor-intensive steps, allowing you to quickly launch a test out to participants anywhere in the world. From the comfort of their own homes and offices, those participants can try out your website or app, recording their experience (and feedback) with remote testing software like ours.

Being able to run user tests remotely makes it much more feasible for many companies (especially those without UX experts, specialized researchers, and on-site labs) to do.


Remote usability testing plans

Trymata’s remote usability testing suite is one of our two major product lines. The usability testing suite is available at several different plan tiers, each of which comes with an allotment of tests you can run, and access to certain usability testing features.

Learn more about our plan offerings, and find the option that best suite your usability testing needs, here: Trymata usability testing plans >


Want to get started with remote usability testing today? Sign up for a free 2-week trial!

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