10 Best Crazy Egg Alternatives for Usability Testing in 2025

If you’re serious about improving your website or app, usability testing is key, and while Crazy Egg gives you heatmaps and basic insights, it doesn’t always tell the full story of how real users experience your product. That’s why exploring Crazy Egg alternatives can make a huge difference.

In this blog, we’ll guide you through 10 of the best Crazy Egg alternatives for usability testing in 2025. These tools go beyond clicks and scrolls, offering session recordings, task-based testing, live user feedback, and deep behavioral insights.

By using them, you can uncover hidden usability issues, understand why users struggle, and refine your product to deliver a smooth, intuitive experience that keeps people coming back.

When Should You Look for Crazy Egg Alternatives?

If you’re using Crazy Egg or thinking about it, you might be wondering at what point it makes sense to explore other options. The truth is, no single tool is perfect for everyone. Crazy Egg is great for heatmaps and simple usability insights, but depending on your needs, you may find yourself outgrowing it.

You should start looking for Crazy Egg alternatives if you:

• When you need deeper usability insights: Crazy Egg mainly focuses on heatmaps and scroll tracking, but you may need tools that offer session replays, user surveys, or advanced testing.
• When budget and scalability matter: As your website traffic grows, Crazy Egg can get expensive, and it may not scale well for larger projects.
• When you want more flexibility in testing: If you’re looking for A/B testing, moderated usability tests, or richer collaboration features, exploring alternatives makes sense.

You should think about Crazy Egg alternatives whenever your testing goals go beyond the basics or when you feel like you’re hitting a wall with its features. It’s all about finding the tool that matches your growth and gives you the right insights to improve user experience.

10 Best Crazy Egg Alternatives for Usability Testing

If you’re looking for Crazy Egg alternatives, you’re probably searching for tools that go beyond just heatmaps and give you deeper usability insights. Let’s explore the 10 best options with their features, drawbacks, and pricing so you can easily pick the one that fits your needs.

1. Trymata

If you’re looking for a strong alternative to Crazy Egg, Trymata (formerly TryMyUI) should be at the top of your list. It’s designed to give you deep insights into how real users interact with your product, making usability testing smooth and straightforward. Unlike traditional heatmap tools, Trymata helps you actually see and hear how people use your site or app, so you can uncover hidden usability issues.

Best Features:

• Remote usability testing with real users
• Video recordings of user sessions
• Task-based testing to measure ease of use
• Written and voice feedback
• Customizable test scenarios
• Demographic targeting for testers
• Analytics dashboard for insights
• Team collaboration features
• Supports websites, apps, and prototypes
• Usability score reports

Cons:

• Limited number of testers on lower plans

Pricing: Starts at $399/month.

2. Hotjar

If you want to understand how people actually feel while using your website, Hotjar is one of the most popular tools out there. It’s more than just analytics; it shows you what users do, where they get stuck, and even how frustrated they are. For usability testing, Hotjar gives you a mix of heatmaps, recordings, and feedback tools that make it super easy to spot problem areas.

Best Features:

• Heatmaps for clicks, taps, and scrolling
• Session recordings to watch user journeys
• Feedback widgets for real-time input
• Conversion funnel tracking
• Surveys and polls
• Works across websites and apps
• Data visualization for better decisions

Cons:

• Limited free plan
• Advanced analysis features are lacking
• Can slow down site performance

Pricing: Free plan available; paid plans start at $32/month.

3. Mouseflow

Mouseflow helps you understand user behavior through recordings, heatmaps, and funnels. It’s great for spotting usability issues quickly.

Best Features:

• Heatmaps for clicks, movement, and scrolls
• Custom event tracking
• Feedback surveys
• Real-time monitoring
• Advanced filtering for user behavior
• Mobile usability testing

Cons:

• Recordings can take up storage quickly
• Some features need technical setup
• UI feels outdated

Pricing: Starts at $219/month.

4. Smartlook

Smartlook is a fantastic alternative to Crazy Egg if you’re after deeper insights into user behavior. It combines heatmaps, session recordings, and event tracking in one place, so you can quickly figure out what’s working and what’s confusing your users.

The best part? It automatically captures every user interaction without you needing to set it up manually.

Best Features:

• Unlimited session recordings
• Automatic event tracking
• Heatmaps for user behavior
• Funnel tracking and analysis
• Filters for user segmentation

Cons:

• Slower support response at times

Pricing: Free plan available; paid plans start at $55/month.

5. Lyssna

If you’re looking for a tool that helps you test design decisions before going live, UsabilityHub, now known as Lyssna, is a solid choice. Instead of tracking clicks on your site, it lets you run design-focused usability tests with real people. You can test prototypes, copy, navigation, or even logos, and get fast, reliable feedback.

Best Features:

• First-click testing
• Design preference tests
• Five-second tests for impressions
• Navigation flow testing
• Surveys for deeper feedback
• Easy to run remote usability studies
• Good for early design testing

Cons:

• Limited session recording capabilities

Pricing: Free plan; paid plans start at $75/month.

6. UserTesting

UserTesting is all about hearing directly from people in your target audience. Instead of just tracking clicks or scrolls, it gives you video feedback of real users trying your product, app, or website. You literally get to see and hear their thought process, frustrations, and delights.

Best Features:

• Real user testing videos
• Live conversations with users
• Task-based usability studies
• Large global tester panel
• Templates for faster test setup

Cons:

• Tests take time to set up

Pricing: Pricing available upon request.

7. Glassbox

Glassbox is a customer experience and analytics platform that helps you understand exactly how users interact with your website or app. It goes beyond heatmaps and recordings by offering session replays, journey mapping, and AI-driven insights. If you want to know not just what users are doing but also why they’re behaving that way, Glassbox is a solid option.

Best Features:

• Journey mapping
• Error tracking and alerts
• AI-driven insights
• Heatmaps
• Conversion funnel analysis
• Works across web and mobile

Cons:

• Requires onboarding training
• Limited free resources

Pricing: Pricing available upon request.

8. VWO

VWO is a powerful experimentation and user experience optimization platform. Unlike Crazy Egg, which mainly focuses on heatmaps and recordings, VWO lets you test, analyze, and personalize user experiences at scale. It’s widely used for A/B testing, conversion optimization, and understanding user behavior.

Best Features:

• A/B testing
• Heatmaps
• Session recordings
• Funnel tracking
• Surveys and on-page polls
• Mobile testing support

Cons:

• Learning curve for experiments
• Overwhelming UI at first
• Some features require coding

Pricing: Pricing available upon request.

9. Lookback

Lookback is a user research and usability testing platform designed for teams that want to deeply understand their customers. This platform gives you live and recorded user testing sessions, making it a great choice if you want to directly see how people interact with your product in real time.

Best Features:

• Live moderated testing
• Remote unmoderated testing
• Real-time user interactions
• Screen and voice recordings
• Supports mobile and desktop

Cons:

• Not ideal for quick insights

Pricing: Starts at $299/month.

10. Lucky Orange

Lucky Orange offers an affordable way to track user behavior with heatmaps, recordings, and live chat.

Best Features:

• Heatmaps
• Session recordings
• Conversion funnels
• Live chat with users

Cons:

• UI can feel outdated

Pricing: Starts at $32/month.

Comparison Table to Help You Choose the Right One

By comparing the alternatives side by side, you can clearly see which platform aligns with your research goals, team size, and budget, helping you make a smarter, more confident decision.

Why Choose Trymata as the Best Crazy Egg Alternatives?

If you’re exploring Crazy Egg alternatives for usability testing, Trymata should definitely be on your radar. Unlike traditional heatmap tools, Trymata lets you see and hear your users as they interact with your website, app, or software. This gives you much deeper insights into usability issues, helping you improve your product faster and smarter.

Here’s why Trymata stands out:

• Real human insights: You don’t just get clicks and scrolls; you watch users complete tasks and hear their thoughts.
• Early problem detection: By conducting alpha and beta testing, you catch usability issues before they affect real users.
• Task-based testing: Assign tasks to users and see exactly where they struggle or succeed.
• Easy collaboration: Share videos, notes, and insights with your team for faster decision-making.
• Actionable feedback: Every session gives you clear, usable data to improve your product’s user experience.

Trymata doesn’t just show you what users do, it shows you why they do it. If you want a usability testing tool that gives you real, actionable feedback and helps you build a product people love, Trymata is one of the best choices out there.

Conclusion

Choosing the right usability testing tool can make all the difference in understanding how users interact with your website, app, or software. While Crazy Egg is great for heatmaps, its features may not always provide the full picture of user behavior. Exploring Crazy Egg alternatives like Trymata and others gives you access to session recordings, live feedback, and actionable insights that help you spot usability issues early and improve the overall user experience.

Among all the Crazy Egg alternatives, Trymata stands out as a top choice for usability testing. It lets you watch and hear real users as they navigate your website, app, or prototype, giving you deep insights into their experience. With task-based testing, alpha and beta testing capabilities, and easy collaboration features, Trymata helps you identify usability issues early, understand user behavior, and make informed design improvements all in one platform.