How to use ChatGPT to write your usability test script
Tim Rotolo
Wondering if ChatGPT's AI engine can help you write your usability testing task scripts? Our team did the research to find out exactly what conversational prompts work best to get…
TryMyUI has rebranded to Trymata!
We're proud to announce that TryMyUI has rebranded to Trymata! Under our new name, we're expanding our product offerings – and our vision for the future – to become a…
Collecting & analyzing digital experience data
Darienne Jordan
As technology is evolving, customers’ expectations are also rising. A good customer experience can differentiate your brand from others. According to some statistics, brands providing excellent customer experience generate 5.7%…
Why invest in a digital experience platform for your e-commerce business
If an e-commerce business wants to deliver a personalized customer experience, it should be looking forward to investing in digital experience platforms. This article is all you need to know…
What are the Gestalt Principles, and why are they important for UX?
Fresco
It is critical to understand the fundamentals of design in order to meeting the customer's needs and create an efficient user interface. The Gestalt Principles are some of the most…
How product analytics and usability testing go hand-in-hand
Better usability and digital experience create better products. How exactly does usability testing go hand in hand with product analytics? Usability is something like your cell phone. If your cell…
Digital customer experience: Digital experience and customer experience combined
Before discussing the differences between a digital experience (DX) and customer experience (CX), one thing should be clear: DX and CX are closely related. Therefore, most companies often use these…
What is digital experience?
As the name indicates, it’s an interaction between a user or customer and the employee or company by using digital technologies. This interaction can be between B2B and B2C by…
8 key components of excellent customer experience
Nowadays, it’s not difficult for people to distinguish between good and bad customer service. Do you know providing an excellent customer experience is an art, and learning that art isn’t…
10 must-have WooCommerce plugins to improve customer experience
Juliette Anderson
In a nutshell, customer experience, or CX, is your customer’s perception of their experience with your brand. It focuses on your relationship with your customers. It also includes every interaction…
