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Your friend has been really excited about their new shoes from the brand Allbirds, which they bought online. Since they told you about them, you've been curious about the brand. You decided to check out the Allbirds website to see their shoe options, and consider maybe getting a pair for yourself.
The worst thing about my experience is that the main page said one thing about having a limited edition color for sneakers (wouldn't let me navigate and interact with it) so I had to go the long way in trying to find the same pair I liked. However in finding it, it wasn't consistent since the color was not shown as a choice for the same sneakers it showed on the main page.
Adding a lot more sustainability and explanations and comparisons of how these sneakers and apparel are more sustainable than other retailers and explain that data and how it came about. Also, make tab menu navigation on the site so its easier to know the different sections on the site and be able to navigate and find all the sections without missing out on information. Make sustainability a priority and advertise as such on the main page at the top and throughout.
I liked how modern it looked and the sustainability the company offers with their shoes.
No other comments other than my improvement suggestions. I hope all of this is helpful! I do really value sustainability, biodegradability, recycling, etc. I would love to see more on the site about the materials (how they are sustainable) and what that means for how long the shoe will last and what to do when the shoe is worn out. i.e. can it be recycled? does the company take it back? I would also love to see as part of the sustainability initiation program that there are ways people can buy "not perfect" or "defected products" for a whole lot less so these potential mess ups in products don't go to waste and this also helps sustainability, along with partnering with conservation organizations like WWF or 4Ocean.
You have been eyeing some new supplies for your dog and decide to do some online browsing.
3
As I mentioned, the text on the homepage seemed cramped and the overall design of the homepage seemed a little throw together. None of the products really excited me as a user.
I like how easy it was to search for things. It was easy to customize my search, so even if they didn’t carry the right brand I could find a replacement.
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Remote usability testing across any device: desktop, mobile, or tablet
Live, real-time monitoring of remote usability tests, with recording and playback
Remotely select and recruit from a pool of highly relevant test users
Remote test the usability of your websites, apps, ecommerce portals, or software, all under one tool
Transform how you understand and optimize your digital platforms with Trymata’s remote usability testing tools. Whether you prefer unmoderated or moderated testing, our solutions empower you to gather actionable feedback from real users—anytime, anywhere. From websites to apps and prototypes, we make it easy to refine your design with features tailored for flexibility and speed.
Key features include:
Test on both desktop and mobile for a seamless cross-platform evaluation
Conduct unmoderated or moderated usability testing sessions
Capture user impressions with narrated session videos and post-test survey questions
Access intuitive tools designed for both administrators and participants, ensuring a smooth experience
Using Trymata’s eCommerce testing tools, you’ll gain the insights you need to optimize your online store, improve user experience, and drive conversions.
Remote usability testing is essential for teams aiming to optimize user experiences across digital platforms. By incorporating Trymata’s powerful tools into your process, you’ll uncover insights to make your design more intuitive and your usability top-notch.
Here’s how we help:
Boost Usability with Actionable Insights: Discover areas where users struggle and resolve them quickly, ensuring an effortless experience.
Data-Driven Optimizations: Analyze usability metrics like task completion rates and survey feedback, guiding design decisions with real-world data.
Efficiency Across Platforms: Ensure that your websites, apps, or prototypes are optimized for both desktop and mobile users, meeting them where they are.
Quick, Effective Testing: Conduct usability tests in a fraction of the time, helping you iterate and improve faster.
Contact us if you want to learn how Trymata helps hundreds of e-commerce businesses maintain continuous improvement. We would happily discuss your project and learn more about it.
“When evaluating design decisions, having access to lean, quality tools that help us conduct research quickly and with rigor is everything. Trymata’s ease of use, robust quantitative data, and flexibility have won it a definite spot in our toolkit.”
Cake & Arrow
Digital Agency