Read about the powerful analytical capabilities of Trymata’s new research repository! With automatic sentiment analysis, discovery graphs, highlight searches and more, Considerly will help you get even more out of your UX research data.
Collecting & analyzing digital experience data
As technology is evolving, customers’ expectations are also rising. A good customer experience can differentiate your brand from others. According to some statistics, brands providing excellent customer experience generate 5.7% more revenue than those not focusing much on CX. If we neglect these stats for a moment, every business owner understands that a good customer experience is essential for success. Now the question is how to improve customer experience? For that, you need to collect customer experience data. You might ask how to collect data? In this article, we’ll discuss how to collect and analyze digital experience data.
Leveraging digital experience data to improve your UX
If companies want to cultivate meaningful connections and strong relations with customers, they need to leverage digital experience data. This data can help them improve UX, and they can retain potential customers and reach new customers in an engaging way. Remember, the best UX practices can vary from company to company, but digital experience data can be crucial in improving UX.
How to strategically craft your rating scale questions
Do you know what your customers are thinking? It’s not easy to figure out, but it is possible. One way you can do this is by using rating scale questions on surveys or forms that people fill out for you. If you want to get the most accurate answers from them, then here are some tips to help you craft your rating scale questions strategically.
Metrics that will help you report more effectively
Reporting can be a difficult task, especially if you are new to the world of usability testing. However, it is an important part of usability testing because it allows for transparency into your project and offers insights that might not have been achievable otherwise. This blog post will teach you how to report more effectively with different metrics so you don’t have to worry about being lost in reporting land.
How to combine qualitative and quantitative data for better outcomes
Learn how qualitative and quantitative data can go hand-in-hand when performing usability testing. Get some strong methods for combining the data in a way that benefits you snd makes reporting more streamlined.
How to assess the efficacy of UX: KPI methods
A close look at key performance indicators (KPIs) and the impact they have on the efficacy of User Experience (UX). A great understanding about how KPIs can inform your UX research on both a qualitative and quantitative level.
Best strategies & templates to improve your UX
Certain strategies and structures can help create the perfect vision and execute a solid UX scheme. In this article we will talk about some of the strategies and templates that help consolidate a good UX strategy and how to best use them to your advantage.
What is moderated usability testing? Definition and guide
Usability testing is one of the best ways to ensure your users are having a positive experience every time they use your product. In this article we will focus on defining moderated testing and outline each step in conducting a successful test that will help optimize the experience your customers receive when interacting with your product/service.
Your guide for result-driven moderated testing
Web and mobile developers want to produce the most helpful services in order for their customers to gain the most meaningful benefits. How can you make that happen when your product is new? This article will cover the moderated usability testing method and how it allows you to understand user behavior and insights.